These terms govern use of Klaer by dental and orthodontic providers. Klaer is a clinical-planning, manufacturing and aftercare partner — it supports your clinical decisions; it does not replace them.
1. Acceptance
By accessing klaer.ae, enquiring, or using the Klaer service, you agree to these terms. If you are accepting on behalf of a clinic, you confirm you are authorised to bind it.
2. Who may use Klaer
Klaer is for licensed dental and orthodontic professionals and clinics. It is not a service for, or directed to, patients seeking treatment directly. You confirm you hold a valid licence to practise in your jurisdiction.
3. The service
For each case you submit (IOS + CBCT), Klaer prepares an AI-staged, orthodontist-verified 3D treatment plan and patient simulation, manufactures the aligners in the UAE, ships them to your clinic, and channels weekly at-home monitoring into your portal. The all-in case price is quoted and collected by Klaer; you receive a fixed clinical fee per case.
4. The provider's clinical responsibility
Clinical responsibility for the patient remains entirely with the treating provider. You are responsible for diagnosis, case selection, obtaining informed patient consent, prescribing and approving the plan, supervising treatment, and managing any clinical outcome. Klaer's plans and simulations are decision-support tools to be reviewed and approved by you before manufacturing.
5. Klaer's role
Klaer provides planning, verification, manufacturing, logistics and monitoring infrastructure. Klaer does not practise medicine or dentistry, does not establish a clinician–patient relationship with your patients, and does not provide clinical advice to patients.
6. Records & data
You confirm you have the right and the patient's consent to submit each patient's records to Klaer for the purpose of planning and manufacturing. Klaer handles clinical data as a processor on your behalf — see our Privacy Policy.
7. Fees & payment
The fixed clinical fee per case, and the terms of the single all-in patient price collected by Klaer, are set out in your provider agreement. Fees are paid on the schedule stated there, through the portal.
8. Intellectual property
The Klaer and kyour.ai platforms, software, planning methods, brand and content are owned by Klaer / aiHealth Group and their licensors. You retain your clinical records; you grant Klaer the limited rights needed to deliver the service.
9. Availability
We aim for high availability but do not warrant uninterrupted service. Planning turnaround targets are goals, not guarantees, and may be affected by case complexity or incomplete records.
10. Disclaimers & limitation of liability
Except as required by law, the service is provided "as is". Klaer is not liable for clinical decisions, outcomes, or the provider's use of the plans, and our aggregate liability is limited to the fees paid for the case giving rise to the claim. Nothing here excludes liability that cannot be excluded under applicable law.
11. Governing law
These terms are governed by the laws of the United Arab Emirates and the applicable health-authority regulations (MOH / DHA), with the courts of Sharjah having jurisdiction.
12. Changes & contact
We may update these terms; material changes will be posted here with a new date. Questions: hello@klaer.ae · Klaer, aiHealth Group, Sharjah, UAE.